{"id":3334,"date":"2024-08-07T12:59:40","date_gmt":"2024-08-07T10:59:40","guid":{"rendered":"http:\/\/localhost\/cp3\/shipping-and-payment\/"},"modified":"2026-05-20T13:36:18","modified_gmt":"2026-05-20T11:36:18","slug":"shipping-and-payment","status":"publish","type":"page","link":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/","title":{"rendered":"Shipping and payment"},"content":{"rendered":"\r\n<h4 class=\"wp-block-heading\"><strong><em>Shipping<\/em><\/strong><\/h4>\r\n\r\n\r\n\r\n<p>Delivery times are usually around 7 to 14 working days, depending on the product.<\/p>\r\n\r\n\r\n\r\n<h5 class=\"wp-block-heading\"><strong><em>Shipping costs and shipping methods<\/em><\/strong><\/h5>\r\n\r\n\r\n\r\n<p>Individual orders for our products, such as the Classic Box, the EVO Box or the bike trailer for your cargo bike, are usually sent via DHL Parcel. We ship our products within Germany and to the following countries: <br \/>the Netherlands, Belgium, France, Spain (excluding the islands), Sweden, Denmark and Austria. <br \/>Shipping to Switzerland:<br \/>Customers in Switzerland can use external service providers such as meineinkauf.ch or similar providers for delivery. These services usually provide a German delivery address and a dedicated email address (e.g. max.muster@meineinkauf.ch) for order processing. The use of such services is at the customer\u2019s own risk. Any additional costs (e.g. for customs clearance, onward transport or service charges) are solely a matter between the customer and the respective service provider. We accept no liability for services, delays or problems in connection with these third-party providers.<br \/><br \/>If you wish to have goods shipped to other countries, please contact us. <br \/><br \/>The delivery costs for e.g. Classic Boxes and EVO Boxes within Germany (excluding islands) are \u20ac99 incl. 19% VAT. <br \/><br \/><strong>Note for customers from abroad: <\/strong><br \/>The prices in our shop are gross prices for Germany, i.e. they include German VAT, which is currently 19%. For customers from abroad where a different VAT rate applies \u2013 e.g. 20% in Austria \u2013 the gross price will change accordingly. <br \/><br \/>Alternatively, you are welcome to collect your order <strong> free of delivery charges <\/strong>from our premises in Gelsenkirchen, Daimlerstr. 4.<\/p>\r\n\r\n\r\n\r\n<h4 class=\"wp-block-heading\"><strong><em>Payment options<\/em><\/strong><\/h4>\r\n\r\n\r\n\r\n<p>For the time being, we only offer advance bank transfer as a payment method in our online store. Other payment methods will follow.<\/p>\r\n\r\n\r\n\r\n<p>Please do <strong>NOT make a bank transfer<\/strong> after placing your order in the online store <strong>.<\/strong> You will receive <strong>an invoice<\/strong> and information on the delivery time of your order <strong>by separate e-mail shortly<\/strong> after placing your order <strong>.<\/strong><\/p>\r\n\r\n\r\n\r\n<p>Depending on the delivery time, we will either ask you to pay the invoice amount in full by bank transfer in advance or to make a down payment on the order total.<\/p>\r\n\r\n\r\n\r\n<p>Please make sure to include your order number in the reference field of the bank transfer so that we can quickly allocate the payment to your order and complete the shipment. You will find the order number in the confirmation email for your order.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Shipping Delivery times are usually around 7 to 14 working days, depending on the product. Shipping costs and shipping methods Individual orders for our products, such as the Classic Box, the EVO Box or the bike trailer for your cargo bike, are usually sent via DHL Parcel. We ship our products within Germany and to [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\">Read More&#8230;<span class=\"screen-reader-text\"> from Shipping and payment<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-col-9.php","meta":{"footnotes":""},"class_list":["post-3334","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Shipping and payment - convoy-products<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Shipping and payment - convoy-products\" \/>\n<meta property=\"og:description\" content=\"Shipping Delivery times are usually around 7 to 14 working days, depending on the product. Shipping costs and shipping methods Individual orders for our products, such as the Classic Box, the EVO Box or the bike trailer for your cargo bike, are usually sent via DHL Parcel. We ship our products within Germany and to [...]Read More... from Shipping and payment\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\" \/>\n<meta property=\"og:site_name\" content=\"convoy-products\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/convoyproduc\/?locale=de_DE\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-20T11:36:18+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\",\"url\":\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\",\"name\":\"Shipping and payment - convoy-products\",\"isPartOf\":{\"@id\":\"https:\/\/www.convoy-products.de\/en\/#website\"},\"datePublished\":\"2024-08-07T10:59:40+00:00\",\"dateModified\":\"2026-05-20T11:36:18+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Startseite\",\"item\":\"https:\/\/www.convoy-products.de\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Shipping and payment\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.convoy-products.de\/en\/#website\",\"url\":\"https:\/\/www.convoy-products.de\/en\/\",\"name\":\"convoy-products\",\"description\":\"Urbane Transportl\u00f6sungen\",\"publisher\":{\"@id\":\"https:\/\/www.convoy-products.de\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.convoy-products.de\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.convoy-products.de\/en\/#organization\",\"name\":\"Convoy Products\",\"url\":\"https:\/\/www.convoy-products.de\/en\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.convoy-products.de\/en\/#\/schema\/logo\/image\/\",\"url\":\"http:\/\/localhost\/cp3\/wp-content\/uploads\/2024\/08\/cropped-cp_c_black_512x512.png\",\"contentUrl\":\"http:\/\/localhost\/cp3\/wp-content\/uploads\/2024\/08\/cropped-cp_c_black_512x512.png\",\"width\":512,\"height\":512,\"caption\":\"Convoy Products\"},\"image\":{\"@id\":\"https:\/\/www.convoy-products.de\/en\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/convoyproduc\/?locale=de_DE\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Shipping and payment - convoy-products","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/","og_locale":"en_US","og_type":"article","og_title":"Shipping and payment - convoy-products","og_description":"Shipping Delivery times are usually around 7 to 14 working days, depending on the product. Shipping costs and shipping methods Individual orders for our products, such as the Classic Box, the EVO Box or the bike trailer for your cargo bike, are usually sent via DHL Parcel. We ship our products within Germany and to [...]Read More... from Shipping and payment","og_url":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/","og_site_name":"convoy-products","article_publisher":"https:\/\/www.facebook.com\/convoyproduc\/?locale=de_DE","article_modified_time":"2026-05-20T11:36:18+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/","url":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/","name":"Shipping and payment - convoy-products","isPartOf":{"@id":"https:\/\/www.convoy-products.de\/en\/#website"},"datePublished":"2024-08-07T10:59:40+00:00","dateModified":"2026-05-20T11:36:18+00:00","breadcrumb":{"@id":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.convoy-products.de\/en\/shipping-and-payment\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Startseite","item":"https:\/\/www.convoy-products.de\/en\/"},{"@type":"ListItem","position":2,"name":"Shipping and payment"}]},{"@type":"WebSite","@id":"https:\/\/www.convoy-products.de\/en\/#website","url":"https:\/\/www.convoy-products.de\/en\/","name":"convoy-products","description":"Urbane Transportl\u00f6sungen","publisher":{"@id":"https:\/\/www.convoy-products.de\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.convoy-products.de\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.convoy-products.de\/en\/#organization","name":"Convoy Products","url":"https:\/\/www.convoy-products.de\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.convoy-products.de\/en\/#\/schema\/logo\/image\/","url":"http:\/\/localhost\/cp3\/wp-content\/uploads\/2024\/08\/cropped-cp_c_black_512x512.png","contentUrl":"http:\/\/localhost\/cp3\/wp-content\/uploads\/2024\/08\/cropped-cp_c_black_512x512.png","width":512,"height":512,"caption":"Convoy Products"},"image":{"@id":"https:\/\/www.convoy-products.de\/en\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/convoyproduc\/?locale=de_DE"]}]}},"_links":{"self":[{"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/pages\/3334","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/comments?post=3334"}],"version-history":[{"count":7,"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/pages\/3334\/revisions"}],"predecessor-version":[{"id":4093,"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/pages\/3334\/revisions\/4093"}],"wp:attachment":[{"href":"https:\/\/www.convoy-products.de\/en\/wp-json\/wp\/v2\/media?parent=3334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}