This privacy policy clarifies the nature, scope and purpose of the processing of personal data (hereinafter referred to as “data”) within our online offer and the associated websites, functions and content as well as external online presences, such as our social media profiles. (hereinafter collectively referred to as “online offer”). With regard to the terms used, such as “processing” or “controller”, we refer to the definitions in Art. 4 of the General Data Protection Regulation (GDPR).
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents.
Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para.
1 lit.
c GDPR and Art. 6 para.
1 lit.
f GDPR.
Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract.
You are not obliged to provide the personal data.
If you do not provide the personal data, we will not be able to manage your consent.
Change privacy settings
History of privacy settings
Revoking consent
The responsible body within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is
Responsible person(s)
Punta Velo GmbH
Managing Director: Gerd Lemken
Westendstraße 12b
45143 Essen
E-mail: service@puntavelo.com
Phone: +49 (0) 201 – 475 896 00
Registered office of the company: Essen
Essen Registry Court HRB 32196
VAT ID: DE 27 22 02 345
Imprint: www.convoy-products.de/impressum
Your rights as a data subject
You can exercise the following rights at any time using the contact details provided for our data protection officer:
- Information about your data stored by us and its processing,
- Correction of incorrect personal data,
- Deletion of your data stored by us,
- Restriction of data processing if we are not yet permitted to delete your data due to legal obligations,
- Objection to the processing of your data by us and
- Data portability, provided that you have consented to the data processing or have concluded a contract with us.
If you have given us your consent, you can revoke it at any time with effect for the future.
You can contact the supervisory authority responsible for you at any time with a complaint.
Your competent supervisory authority depends on the federal state of your place of residence, your work or the alleged infringement.
A list of supervisory authorities (for the non-public sector) with addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Purposes of data processing by the controller and third parties
We only process your personal data for the purposes stated in this privacy policy. Your personal data will not be transferred to third parties for purposes other than those stated. We only pass on your personal data to third parties if:
- you have given your express consent,
- the processing is necessary for the performance of a contract with you,
- the processing is necessary for compliance with a legal obligation,
the processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data.
Provision of chargeable services: sale and distribution of bicycle accessories and bicycle-related services for a fee
For the provision of chargeable services, in this case the chargeable order of bicycle accessories, we request additional data, such as your billing and delivery address, payment details, in order to be able to process your order.
We store this data in our systems until the statutory retention periods have expired.
We process our customers’ data as part of our contractual services, which include the sale, distribution, wholesale and retail of bicycles and bicycle accessories for a fee and the provision of bicycle-related services.
We process inventory data (e.g. customer master data, such as names or addresses), contact data (e.g. email, telephone numbers), content data (e.g. text entries, photographs, videos), contract data (e.g. orders, invoices, order confirmations, delivery bills, subject matter of the contract, term), payment data (e.g. bank details, payment history), usage and metadata (e.g. as part of the evaluation and performance measurement of marketing measures).
In principle, we do not process special categories of personal data unless these are part of commissioned processing.
The data subjects include our customers, interested parties and their customers, users, website visitors or employees as well as third parties.
The purpose of the processing is the provision of contractual services, billing and our customer service.
The legal basis for the processing results from Art. 6 para.
1 lit.
b GDPR (contractual services), Art. 6 para.
1 lit.
f GDPR (analysis, statistics, optimization, security measures).
We process data that is required to justify and fulfill the contractual services and point out the necessity of their disclosure.
Disclosure to external parties only takes place if it is necessary in the context of an order.
When processing the data provided to us as part of an order, we act in accordance with the instructions of the client and the legal requirements of order processing in accordance with Art. 28 GDPR.
Art. 28 GDPR and do not process the data for any purposes other than those specified in the order.
We delete the data after the expiry of statutory warranty and comparable obligations.
The necessity of storing the data is reviewed every three years; in the case of statutory archiving obligations, the deletion takes place after their expiry (6 years, pursuant to Section 257 (1) HGB, 10 years, pursuant to Section 147 (1) AO).
In the case of data disclosed to us by the client as part of an order, we delete the data in accordance with the specifications of the order, generally after the end of the order.
Administration, financial accounting, office organization, contact management
We process data in the context of administrative tasks and the organization of our business operations of Punta Velo GmbH, financial accounting and compliance with legal obligations, such as archiving.
We process the same data that we process as part of the provision of our contractual services.
The basis for processing is Art. 6 para.
1 lit.
c. GDPR, Art. 6 para.
1 lit.
f. GDPR.
Customers, interested parties, business partners and website visitors are affected by the processing.
The purpose and our interest in the processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services.
The deletion of data with regard to contractual services and contractual communication corresponds to the information specified in these processing activities.
We disclose or transmit data to the tax authorities, consultants such as tax advisors or auditors as well as other fee offices and payment service providers.
We also store information on suppliers, event organizers and other business partners on the basis of our business interests, e.g. for the purpose of contacting them at a later date.
We generally store this data, most of which is company-related, permanently.
Deletion or blocking of the data
We adhere to the principles of data avoidance and data economy. We therefore only store your personal data for as long as is necessary to achieve the purposes stated here or as provided for by the various storage periods stipulated by law. Once the respective purpose no longer applies or these periods have expired, the corresponding data is routinely blocked or deleted in accordance with the statutory provisions.
Collection of general information when visiting our website
When you access our website, information of a general nature is automatically collected by means of a cookie.
This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider and similar.
This is exclusively information that does not allow any conclusions to be drawn about your person.
This information is technically necessary in order to correctly deliver the website content requested by you and is mandatory when using the Internet.
It is processed in particular for the following purposes:
- Ensuring a smooth connection to the website,
- Ensuring the smooth use of our website,
- Evaluation of system security and stability and
- for other administrative purposes.
The processing of your personal data is based on our legitimate interest from the aforementioned purposes for data collection.
We do not use your data to draw conclusions about your person.
Recipients of the data are only the controller and, if applicable, processors.
Anonymous information of this kind may be statistically analyzed by us to
statistically evaluated in order to optimize our website and the technology behind it.
Use of cookies
This website fulfills the obligation to indicate the use of cookies.
By using cookies, websites can be made more user-friendly, effective and secure.
Cookies are small text files that are transferred from a website server to your hard disk.
This automatically provides us with certain data such as IP address, browser used, operating system and your connection to the Internet.
Cookies cannot be used to start programs or transfer viruses to a computer.
We can use the information contained in cookies to make navigation easier for you and enable our web pages to be displayed correctly.
Under no circumstances will the data collected by us be passed on to third parties or linked to personal data without your consent.
Of course, you can also view our website without cookies.
Internet browsers are regularly set to accept cookies.
In general, you can deactivate the use of cookies at any time via your browser settings.
Please use the help functions of your Internet browser to find out how you can change these settings.
Please note that individual functions of our website may not work if you have deactivated the use of cookies.
Hosting
The hosting services we use serve to provide the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use for the purpose of operating this online offering.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data of customers, interested parties and visitors to this online offer on the basis of our legitimate interests in an efficient and secure provision of this online offer in accordance with.
Art. 6 para.
1 lit.
f GDPR in conjunction with. Art. 28 GDPR.
For this purpose, we have concluded an order processing contract with the hosting provider of our rented web server, 1&1 Internet SE, which we will make available on request.
Collection of access data and log files
We, or our hosting provider, collect data on the basis of our legitimate interests within the meaning of Art. 6 para.
1 lit.
f. GDPR, we collect data about every access to the server on which this service is located (so-called server log files).
The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, notification of successful access, browser type and version, the user’s operating system, referrer URL (the previously visited page), IP address and the requesting provider.
Log file information is stored for security reasons (e.g. to investigate misuse or fraud) for a maximum of 7 days and then deleted.
Data whose further storage is required for evidentiary purposes is excluded from deletion until the respective incident has been finally clarified.
For this purpose, we have concluded an order processing contract with the hosting provider of our rented web server, 1&1 Internet SE, which we will make available on request.
SSL encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.
Registration on our website
When registering for the use of our personalized services, some personal data is collected, such as name, address, contact and communication data such as telephone number and e-mail address. If you are registered with us, you can access content and services that we only offer to registered users. Registered users also have the option of changing or deleting the data provided during registration at any time. Of course, we will also provide you with information about the personal data we have stored about you at any time. We will also be happy to correct or delete this data at your request, provided there are no statutory retention obligations to the contrary. To contact us in this regard, please use the contact details provided at the end of this privacy policy.
Contact form
If you contact us with questions of any kind by e-mail or contact form, you give us your voluntary consent for the purpose of contacting you. This requires you to provide a valid e-mail address. This is used to assign the request and subsequently answer it. The provision of further data is optional. The information you provide will be stored for the purpose of processing the request and for possible follow-up questions. Personal data will be automatically deleted after your inquiry has been dealt with.
Use of Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Inc.
(hereinafter: Google).
Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site.
The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
The purpose of the data processing is to evaluate the use of the website and to compile reports on activities on the website.
Based on the use of the website and the Internet, further related services are then to be provided.
The processing is based on the legitimate interest of the website operator.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: Browser Add On to deactivate Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent tracking by Google Analytics on our pages by clicking on this link.
This will install an opt-out cookie on your device.
This will prevent the collection by Google Analytics for this website and for this browser in the future as long as the cookie remains installed in your browser.
Use of script libraries (Google Webfonts)
We use script libraries and font libraries such as Google Webfonts(https://www.google.com/webfonts/) on this website to display our content correctly and graphically appealing across browsers.
Google web fonts are transferred to the cache of your browser to avoid multiple loading.
If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font.
Calling up script libraries or font libraries automatically triggers a connection to the library operator.
It is theoretically possible – although it is currently unclear whether and for what purposes – that operators of such libraries collect data.
The privacy policy of the library operator Google can be found here: https://www.google.com/policies/privacy/
Use of Google Maps
This website uses Google Maps API to display geographical information visually.
When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors.
You can find more information about data processing by Google in the Google privacy policy.
You can also change your personal data protection settings there in the data protection center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: http://www.google.com/privacypolicy.htmlDieseWebsite uses Google Maps API to display geographical information visually.
When using Google Maps, Google also collects, processes and uses data about the use of the map functions by visitors.
You can find more information about data processing by Google in the Google privacy policy.
You can also change your personal data protection settings there in the data protection center.
Detailed instructions on how to manage your own data in connection with Google products can be found here: http://www.google.com/privacypolicy.html This website uses Google Maps API to display geographical information visually.
When Google Maps is used, Google also collects, processes and uses data about the use of the map functions by visitors.
You can find more information about data processing by Google in the Google privacy policy.
You can also change your personal data protection settings there in the data protection center.
You can find detailed instructions on managing your own data in connection with Google products here: http://www.google.com/privacypolicy.html
Social plugins
Social plugins from the providers listed below are used on our websites.
You can recognize the plugins by the fact that they are marked with the corresponding logo.
Information, which may also include personal data, may be sent to the service provider via these plugins and may be used by the service provider.
We prevent the unconscious and unwanted collection and transmission of data to the service provider by means of a 2-click solution.
To activate a desired social plugin, it must first be activated by clicking on the corresponding button.
Only this activation of the plugin triggers the collection of information and its transmission to the service provider.
We do not collect any personal data ourselves by means of the social plugins or through their use.
We have no influence on what data an activated plugin collects and how it is used by the provider.
At present, it must be assumed that a direct connection to the provider’s services is established and that at least the IP address and device-related information is collected and used.
It is also possible that the service providers attempt to store cookies on the computer used.
Please refer to the data protection information of the respective service provider to find out which specific data is collected and how it is used.
Note: If you are logged in to Facebook at the same time, Facebook can identify you as a visitor to a specific page.
We have integrated the social media buttons of the following companies on our website:
Changes to our privacy policy
We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services.
The new privacy policy will then apply to your next visit.
Questions to the data protection officer.
If you have any questions about data protection, please send us an e-mail or contact the person responsible for data protection in our organization directly:
Management of Punta Velo GmbH: Gerd Lemken
E-mail: service@puntavelo.com
Phone: +49 (0) 201 – 475 896 00
Online dispute resolution platform of the EU Commission
The EU Commission offers the possibility of online dispute resolution on an online platform operated by it. This platform can be accessed via the external link http://ec.europa.eu/consumers/odr/.
