Shipping
Delivery times are usually around 7 to 14 working days, depending on the product.
Shipping costs and shipping methods
Individual orders of our products such as the Classic Box, the EVO Box or the Bike Trailer for your Cargobike are usually sent by DHL parcel. We ship our products within Germany and to the following countries: Netherlands, Belgium, France, Spain (without islands), Sweden, Denmark and Austria. If you require shipping to other countries, please contact us.
The shipping costs for e.g. Classic boxes and EVO boxes within Germany (excluding islands) are € 99 incl. 19% VAT included.
Note for customers from abroad:
Our prices in the store are gross prices for Germany, i.e. they include the German VAT of currently 19%. For customers from abroad, where a different VAT rate applies – e.g. 20% in Austria – the gross price changes accordingly.
Alternatively, you can also collect your order free of shipping costs from a Punta Velo store – these can be found HERE .
Payment options
For the time being, we only offer advance bank transfer as a payment method in our online store. Other payment methods will follow.
Please do NOT make a bank transfer after placing your order in the online store . You will receive an invoice and information on the delivery time of your order by separate e-mail shortly after placing your order .
Depending on the delivery time, we will either ask you to pay the invoice amount in full by bank transfer in advance or to make a down payment on the order total.
Please make sure to include your order number in the reference field of the bank transfer so that we can quickly allocate the payment to your order and complete the shipment. You will find the order number in the confirmation email for your order.
